This page explains basic account access, billing, and support.Documentation Index
Fetch the complete documentation index at: https://docs.metaphysical-labs.com/llms.txt
Use this file to discover all available pages before exploring further.
Account access
Your account gives you access to the projects and workspaces assigned to you. If you cannot see a project, your account may not have access to it yet.Accepting an invitation
If you are invited to a workspace, you’ll receive an email with a link. Click the link and follow the steps to create your account or sign in. Once accepted, you will see the projects and permissions assigned to you.Team roles
Metaphysical Labs uses simple roles to control access.- Admins manage workspace access and projects.
- Animators work on assigned projects and assets.
- Clients view their own projects, assets, and messages.
Password reset
If you cannot sign in, use the password reset option on the login page. You will receive an email with instructions for setting a new password.Billing
Payments, invoices, and receipts may be handled through Stripe. If you have a billing question, contact support with your company name and project name.Support
Contact support if:- You cannot sign in
- You did not receive an invitation
- You cannot see your project
- You cannot upload a file
- You need help requesting a revision
- You have a billing question